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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeffrey Piehl

April 15, 2024

5  out of  5 rating by Jeffrey Piehl
"Had a great experience with this office. Emailed them over the weekend letting them know when I can be reached, they respected my time at work and did just that. They went through my policy quick and with the least amount of time (I mean who likes to shop for insurance lol). They got me a great price and I am very pleased. Keep up the good work guys."
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Tori Bennett

April 9, 2024

5  out of  5 rating by Tori Bennett
"Love this office, they are always on the ball about helping me out and making sure I'm satisfied with the results."
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Lucinda Naleid

April 8, 2024

5  out of  5 rating by Lucinda Naleid
"James is the best! He was very thorough in explaining everything to me and made our interaction one of my better ones involving insurance. Thank you so very much James, you are the best!"
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Erik Michels

March 29, 2024

5  out of  5 rating by Erik Michels
"Very knowledgeable, explains everything clearly. Break down coverage in simple terms so that you understand it. Very professional."
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Latasha Pierce

March 11, 2024

5  out of  5 rating by Latasha Pierce
"Russ is very easy to work with and knowledgeable of the services. I appreciate the professionalism and availability!!!!"
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Amanda Smith

March 9, 2024

5  out of  5 rating by Amanda Smith
"Diamond was excellent to work with!"
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Sarah Taylor

March 2, 2024

5  out of  5 rating by Sarah Taylor
"I have known Russ for many years and was always under the impression State Farm was too expensive. Boy was I wrong. When my husband and I were reviewing our home owners insurance we noticed it has spiked in price. So I reached out to Russ who put us in touch with Frank one of his agents. Not only were we able to save on our home owners insurance, but we were able to save on our car insurance too!! If anyone is looking for a new insurance agent reach out to Russ and his team. They are amazing."
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Mary White

February 29, 2024

5  out of  5 rating by Mary White
"James was great! Very patient, knowledgeable and thorough. Answered all of my questions. Saving me about $1200 a year on my car insurance. Thanks for a great experience!"
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Cass “Thinner2morrow” Davis

January 31, 2024

5  out of  5 rating by Cass “Thinner2morrow” Davis
"James was absolutely professional and patient! He couldn't beat my insurance price and told me he'd call me back on 3 months if he could. Sure enough he called back and beat the price I was paying by $80/month on my 3 autos for the exact same coverage (and a more reputable company). That's almost $1000 that I can do something else with!! I have no doubt that I have the right person and the right company! A+++"
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Lori Rivera

January 31, 2024

5  out of  5 rating by Lori Rivera
"I've been with them for years. Always a pleasure to talk to and very helpfull"
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Mirline Prevot

January 29, 2024

5  out of  5 rating by Mirline Prevot
"James was very helpful and understanding. I got the very best experience with him about my insurance enrollment."
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Tracy Abramczyk

January 11, 2024

5  out of  5 rating by Tracy Abramczyk
"I had great experience with frank he got all the ducks in roll for explaining everything very clearly and even helped me with getting my other insurance canceled what great guy thanks frank looking forward to my time with State Farm"
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Alyssa Griffin

January 4, 2024

5  out of  5 rating by Alyssa Griffin
"Had great service skills and was super patient and kind when I had some issues on my end"
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Smollest of Beans

December 29, 2023

5  out of  5 rating by Smollest of Beans
"Great service and expertise, along with reasonable prices"
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Thomas Carney

December 29, 2023

5  out of  5 rating by Thomas Carney
"James has been excellent to work with every step of the way. Explaining details and trying to get every possible discount for me."
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Sarah Harrison

December 29, 2023

5  out of  5 rating by Sarah Harrison
"James was so helpful with helping me find the appropriate insurance plan that fits my needs. I was able to get the best deal on my car insurance. Thank you James!"
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Amy Patterson

December 18, 2023

5  out of  5 rating by Amy Patterson
"Agent Frank Palmeri, was very pleasant to speak with about my auto insurance needs. He was very informative and understanding about my situation. He gave me an excellent quote on auto insurance, every quote I received from other companies were through the roof, absolutely ridiculous. So I am now a State Farm customer. My big thanks goes out to Mr. Frank Palmeri, of State Farm"
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Glinda Chambers

December 15, 2023

5  out of  5 rating by Glinda Chambers
"Thank you so much... and have a Wonderful Christmas and a Beautiful New Year!!!🙏🌹🎉"
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Sherry Lynn

December 1, 2023

5  out of  5 rating by Sherry Lynn
"Alyssa is the BOMB!!! Called earlier this week & she helped me with savings on my auto per month. Today I call & she helped me on my homeowners insurance, so now I can BUNDLE & SAVE!!! TYSVM ❤️❤️❤️ I HIGHLY recommend this State Farm Agency & Alyssa, as your agent!!!"
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Wesley Lawrence

December 1, 2023

5  out of  5 rating by Wesley Lawrence
"Just got off the phone with Frank, SUPER pleased with the policy he set me up with! He did not come off over salesy, he sounded super confident in his company and allowed me to feel confident signing up. While the policy practically sold itself, Frank went above and beyond to let me know about what I’m saving and what the long-term benefits of State Farm policies will be. They will be keeping my business!"
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Susan newton

November 28, 2023

5  out of  5 rating by Susan newton
"Love Russ and his staff ❤️ They always step up to help. Eveready!!!"
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matty perkins

November 22, 2023

5  out of  5 rating by matty perkins
"I want to thank Frank P for his professionalism in setting up our new policy. He returned our phone calls promptly and explained the policy options clearly. After talking with several companies, we decided to get our policy from SF, in part, because of him."
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heather minton

November 18, 2023

2  out of  5 rating by heather minton
"There is nothing wrong with the people that work there, but dang, if my insurance doesn't, just keep going up."
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Nathan Capps

November 10, 2023

5  out of  5 rating by Nathan Capps
"Ever since I've joined State Farm, my experience has been excellent and very helpful! I recently moved here to Orange Park back in July from Georgia and Vaneza has been just wonderful lady to work with. She's helped me every step of the way and working at helping me to save money, understand my policy, and just being all around a courteous person. Let's say that I'll always be a State Farm driver and would recommend to everyone to work with this location if your near it. 10 out of 10!!"
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Fernando Morales

November 3, 2023

1  out of  5 rating by Fernando Morales
"3 visit, more than 45 min wait. And they just call after leaving, a bunch of clowns I had lost all respect for this office in general. 1 walk in, 2 with appointments requested and established, and a front desk speaking me spanish without me requesting Spanish speaker. Why your employees will keep record, of a visit in 3 occasion that wasn't conducted. You better sit down to check phone call records, and emails received by your team."