State Farm® Insurance Agent Russ Vorhis
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robert Alderman
January 12, 2026
"We have used All of our insurance needs with State Farm and Jessica has been especially conscientious, friendly and helpful when calling with questions or concerns."
Vickie Goldman
January 7, 2026
"Pablo went above and beyond. He is the BEST!!!"
"Thank you, Vickie! I'm glad to hear that Pablo provided exceptional service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Charles Verburg
December 31, 2025
"Profeshional" take n care of business""
"Thank you, Charles! I'm happy you found our service professional and efficient. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
Curtis Harris
December 10, 2025
"I recently onboarded with State Farm for both car insurance and life insurance, and I have to say that working with Russ Vorhis was an outstanding experience. He is extremely knowledgeable in what he does and clearly takes pride in helping his clients. Frank made the entire process smooth, easy, and stress-free, taking the time to explain everything in a way that was clear and helpful. He’s a great representative of the company, and I’m grateful for the excellent service he provided. Highly recommend!"
"Thank you, Curtis, for sharing your experience! I'm happy to hear that our team made your onboarding process smooth and stress-free. It's wonderful to know that our dedication and expertise left such a positive impression. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
dawn allicino
December 8, 2025
"Jessica was extremely helpful on getting me the best rates. Not only does she handle herself professionally, she is well spoken and very kind. She truly should be acknowledged as an asset to your company !!!?"
"Hey Dawn! Thank you for sharing this. Jessica will appreciate hearing that she was helpful in finding strong rate options for your auto coverage. The way you described her communication and kindness truly means a lot, and we’re grateful you took a moment to highlight her and your experience with our office!"
Nanci Warner
December 5, 2025
"The customer service I received today was exceptional. I had been a prior State Farm customer and wanted to come back. I called and they spent the time to speak with me to figure out my needs and how to get the most policy for the least amount cost. I truly felt like I was valued and wound up purchasing a policy for four vehicle vehicles as well as life insurance. Every single person I spoke within the office was just so wonderful. Highly recommend this office!"
"Nanci, thank you for your wonderful feedback! I'm so happy to hear that our team made you feel valued and helped you find the right policies. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
Jacqueline Hutton
November 20, 2025
"Frank was an amazing representative of this office. He was patient with me and explained everything that I didn't understand fully. Of course an excellent quote for my vehicle."
"Jacqueline, thank you for your wonderful feedback! I'm delighted to hear that Frank provided such excellent service and helped clarify everything for you. It's great to know you received a quote that met your expectations. If you need anything else, feel free to reach out!"
Shemika James
November 12, 2025
"Frank was great!!! I called for a quote and he explained everything very clearly and professionally about my policy and also answered any questions I had"
"Thank you, Shemika! I'm happy to hear that Frank provided clear and professional service while assisting with your policy questions. Our team is dedicated to making sure you have all the information you need. Let us know if there's anything else we can do for you!"
Tiffany Walls
November 12, 2025
"As a policy holder with State Farm for many years, I had the pleasure of working with Ian on adding my vehicle policy. He was diligent, knowledgeable, friendly and most importantly, helpful. 5 stars for Ian and the team!"
"Thank you, Tiffany! I'm so happy to hear about your positive experience with Ian and our team. We always aim to provide helpful and friendly service. If you need anything else, feel free to reach out!"
Kyle Harder
November 11, 2025
"Frank did a great job helping me get insurance"
"Thank you, Kyle! I'm happy to hear that Frank was able to assist you effectively with your insurance needs. We appreciate your feedback and are always here if you need anything else. Thanks for choosing us!"
Anita
November 10, 2025
"So thankful for the saving Pablo was able to find for me. Better coverage, lower detectable, and a reliable company. What more could I ask?"
"Anita, thank you for your wonderful feedback! I'm happy to hear that Pablo was able to assist you in finding better coverage with savings. We’re committed to providing reliable service and are here for any future needs. Let us know if there's anything else we can do for you!"
Kevin Briggs
November 10, 2025
"Pablo was very helpful setting up my account with State Farm"
"Kevin, thank you for your feedback! I'm happy to hear that Pablo was able to assist you effectively with setting up your account. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Yesica Antonio
November 10, 2025
"I'm writing this review simply to highlight the excellent work of Pablo González; his knowledge and incredible customer service are outstanding. State Farm’s prices are very good. I highly recommend them!!"
"Thank you, Yesica! I'm happy to hear about your positive experience with Pablo and our services. It's wonderful to know that you appreciate his expertise and customer service. We’re grateful for your recommendation and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Cynthia Raulerson
November 6, 2025
"Great company. They took the time to tell me what the best plan would be. They also didn't make me feel like I was just another client. Y'all keep up the great job!!!!!!!"
"Hey, Cynthia! Thanks so much for sharing that. We’re so glad our team took the time to walk you through your options and helped you find a plan that fits your needs. We appreciate your kind words and the chance to help with your car insurance!"
Ashley McIntosh
November 5, 2025
"Pablo was a great help, he got me set up with a new policy and was very helpful and made sure I had everything set up"
"Thank you, Ashley! I'm happy to hear that Pablo was able to assist you with setting up your new policy and ensuring everything was in order. Our team is dedicated to providing helpful and thorough service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Alexis Calvo
November 5, 2025
"Muy buena experiences con el personal de está oficina"
"¡Gracias, Alexis! Me alegra saber que tuviste una buena experiencia con nuestro equipo. Siempre estamos aquí para ayudarte con cualquier cosa que necesites. ¡No dudes en contactarnos si tienes más preguntas!"
Cheryl Lundy-Carn
November 5, 2025
"They will work with you to help get the plan you need. I appreciate them. They are very good.They have reasonable prices."
"Thank you, Cheryl, for your wonderful feedback! I'm happy to know that our team was able to assist you in finding the right plan at a reasonable price. Your appreciation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out!"
Robin June
November 4, 2025
"Luke Waggoner reached out to give me a quote. It was substantially cheaper than the insurance I already had, and he made the transition completely seamless and painless. I highly recommend this company."
"Thank you, Robin! I'm happy to hear that Luke was able to provide you with a great quote and make the transition smooth. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
Ken Griffiths
November 3, 2025
"Agent James Palmeri was polite and knowledgeable. He is an excellent asset for the agency. I am pleased to be a customer. The entire staff is professional and courteous always there for you when you need help. As good as it gets at Russ Vorhis State Farm Insurance Agency."
"Ken, thank you for your wonderful review! I'm glad to hear that James provided you with polite and knowledgeable service. He truly is an excellent asset to our team. We're happy to have you as a customer and look forward to assisting you with any future needs. - Russ Vorhis - State Farm Insurance Agent, Orange Park, FL"
Gee Vee
October 27, 2025
"Everything was fine until you actually started to use the coverage you pay for. Needed to get my windshield replaced due to a rock cracking it and because of that I get a called that im being dropped. My sister had her first accident in about 5 years and because of that she got dropped. My neice had gotten a speeding ticket...one speeding ticket and was dropped. My nephew had to get his windshield replaced due to a crack and you guessed it...because of that he was dropped! Everything is great when you paying and dont have any issues but dont have an accident, get a ticket, for god forbid your windshield cracks due to no fault of your own because they will immediately drop you! State farm for what?!"
"Thanks for taking the time to share your experience. We understand that dealing with claims or tickets can be frustrating, and it’s never fun to hear about policy changes after something unexpected happens. State Farm’s coverage and guidelines are designed to balance providing protection with managing risk, which sometimes leads to tough decisions like policy non-renewals. We encourage anyone with questions about coverage or claims to reach out directly so the process is clear and expectations are set. Our goal is always to help clients understand their policies and make the process as straightforward as possible. We appreciate your feedback—it helps us improve how we communicate about these situations."
Manny Correa
September 19, 2025
"Rachel Berry was a great help! She made my transfer easy, was very nice and respectful, and gave me 100%+ satisfaction. Excellent customer service—patient, helpful, and honest. Highly recommend!"
"Manny, thank you for your fantastic feedback! I'm happy to hear that Rachel provided such excellent service and made your transfer smooth. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Marsha Rueda
June 4, 2025
"My whole experience with State Farm, especially Jessica has been very easy and rewarding. They have gone out of their way to make sure that my experience have been Satisfied. I’m very thankful with the Experience and interaction with Jessica and State Farm."
"Thank you for your review, Marsha! I'm happy to hear that your experience with our office, especially with Jessica, has been smooth and rewarding. We appreciate your kind words and are grateful for your trust in us. If you need anything else, feel free to reach out!"
Peter Williams
May 30, 2025
"I absolutely love when speaking to Tua. She’s very clear, well educated, and every question is answered and fulfilled. Amazing job"
"Thank you, Peter—we really appreciate you sharing your experience. It’s great to hear that your questions have been handled clearly and thoroughly. Your feedback means a lot, and we’re always here if anything else comes up."
Melissa Carswell
April 17, 2025
"Jessica was super helpful. She helped me adjust my insurance needs and save some money!"
"Thank you, Melissa! I'm happy to hear that Jessica was able to assist you in adjusting your insurance needs and help you save money. We appreciate your feedback."
Dave Goslin
April 16, 2025
"Everything went well with my tow. The tow driver was very professional and cared about my safety. I want to Thank Jessica for following up with me so I was able to get my 150.00 back that I paid to start the process of the tow. This is why we use State Farm and Russ Vorhis and his staff have always been so professional. Thank you"
"Dave, thanks for taking the time to share this—I really appreciate it. I’m glad Jessica was able to follow up and help get everything sorted out. It means a lot to know you’ve had good experiences with our team over the years. We’re always here when you need us."